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An Immature Medium

Strengths and Weaknesses of Online Newspapers on September 11

Ramón Salaverría

Multimedia Communication Laboratory, rsalaver{at}unav.es

The events which occurred on 11 September 2001 were unprecedented in many ways. This article discusses how online newspapers reported on these events. Applying a descriptive methodology to a sample of 18 online newspapers from nine countries, this article analyses the strengths and weaknesses of online newspapers that could be seen that day. It shows the consolidation of the internet as an important global medium, as well as the impetus for multiple media synergies and for new multimedia formats that emerged from these events. But it also points to the lack of technological readiness of the medium, its editorial immaturity, and its reluctant use of its interactive capabilities. In conclusion, this article uses an important test case for the reporting of breaking news, to present an overview of the editorial strengths and weaknesses of online newspapers at the beginning of the 21st century.

Key Words: 9/11 • internet • news coverage • online newspapers • Spain

Gazette, Vol. 67, No. 1, 69-86 (2005)
DOI: 10.1177/0016549205049179
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